2-1-1 Tampa Bay Cares, Inc. is Recruiting Volunteers for Call Center This position provides information and referral to those callers in Pinellas, Hernando and Citrus counties needing help by linking them to vital resources in the community. Volunteers are required to complete a Call Center Training plus one hour of call monitoring prior to assignment. Qualifications for this position include: computer skills. the ability to communicate verbally in a non-judgmental manner. the ability to work well with a diverse population. commit to a minimum of 2 hours per week (Monday-Friday) between the hours of 8 a.m. - 2 p.m. The minimum age requirement for this volunteer position is 18 years of age. This is a great opportunity to gain experience working in a Call Center environment and provides the volunteer with the ability to develop knowledge of programs in the community and provide information and referral on health and human service issues. Interested volunteers are required to complete an application and participate in the interview and screening process. To receive an application, please contact Geri Costello, Community Relations Manager at 727-210-4209 or e-mail geri@211tampabay.org.

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